https://fresnocounty.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=8064418&GUID=3B2BB5A5-DF4F-4DFD-B7C8-6551D7A99F47Legistar15https://fresnocounty.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=8064418&GUID=3B2BB5A5-DF4F-4DFD-B7C8-6551D7A99F473B2BB5A5-DF4F-4DFD-B7C8-6551D7A99F47-2026-06-09-16-18-52Title: Under Administrative Policy No. 34 for competitive bids or requests for proposals (AP 34), determine that an exception to the competitive bidding requirement under AP 34 is satisfied and a suspension of competition is warranted due to unusual or extraordinary circumstances as InContact, Inc. dba NICE Systems, Inc. (NICE) is the only vendor that meets the County’s technical and operational requirements for outbound dialer software, and that the best interests of the County would be served by entering into an agreement with NICE; and Approve and authorize the Chairman to execute an Agreement with NICE for outbound dialer software for mass client notification and personalized appointment reminders, effective upon execution, not to exceed five consecutive years, which includes a three-year base contract and two optional one-year extensions, total not to exceed $413,081Tue, 09 Jun 2026 16:18:52 GMT