DATE: March 24, 2020
TO: Board of Supervisors
SUBMITTED BY: Delfino E. Neira, Director, Department of Social Services
SUBJECT: Amendment I to Agreement 18-123 with Public Consulting Group, Inc. for Consultation and Program Assessment Assistance for the Department of Social Services' Service Center and Call Center
RECOMMENDED ACTION(S):
TITLE
Approve and authorize the Chairman to execute Amendment I to Agreement 18-123 with Public Consulting Group, Inc. for Consultation Services, extending the term by one year from April 1, 2020 through March 31, 2021, and increasing the maximum compensation by $356,132 to a total of $1,648,660.
REPORT
Approval of the recommended action will extend the term of the Agreement by one year to add consultation services for the Department's Call Center and update insurance requirements to the current standard.
ALTERNATIVE ACTION(S):
Should your board not approve the recommended action, the Department will retain the current Agreement and continue working with Public Consulting Group, Inc. (PCG) to assess Service Center operations, evaluate Department programs, and develop solutions for implementation. Termination of these services may hinder the Department's ability to effectively implement identified solutions and enhancements to identified gaps in Service Center including Call Center and data management.
FISCAL IMPACT:
There is no increase in Net County Cost associated with this recommended action. The total maximum cost of the Agreement will be fully offset with State and Federal Social Services Funds ($1,419,902), 2011 realignment ($147,608) in lieu of State General Funds for Child Welfare services and Adult Protective Services Programs that were realigned to counties through Assembly Bill 118, 1991 Social Services Realignment ($71,408) and the required Net County Cost of $9,742, which offsets the General Relief Program share of cost. Sufficient appropriations and revenues are included in the FY 2019-20 Adopted Budget for t...
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