DATE: May 21, 2024
TO: Board of Supervisors
SUBMITTED BY: Edward Hill, Chief Operating Officer/Interim Director of Internal Services/Chief Information Officer
David Luchini, RN, PHN, Director, Department of Public Health
SUBJECT: Agreement with Netsmart Technologies, Inc.
RECOMMENDED ACTION(S):
TITLE
1. Make a finding that it is in the best interest of the County to suspend the competitive bidding process consistent with Administrative Policy No. 34 for unusual or extraordinary circumstances, as Netsmart Technologies, Inc.'s myAvatar software system is the only electronic health record system used by the Department of Public Health for client registration, referrals, client service tracking, quality assurance, scheduling, billing, and reporting; and
2. Approve and authorize the Chairman to execute an Agreement with Netsmart Technologies, Inc., for continued support and maintenance of myAvatar, the Clinical Workstation and Mobile Licenses, and consulting services, in support of the Department of Public Health's nursing case management modules, and Laboratory Information Management System, effective upon execution, not to exceed five consecutive years, which includes a three-year base contract and two optional one-year extensions, total not to exceed $1,423,218.
REPORT
There is no additional Net County Cost associated with the approval of the recommended actions, which would allow the Department of Public Health (DPH) to continue maintenance and support of myAvatar, the Clinical Workstation and Mobile Licenses, which are used across all programs in the DPH Nursing Division, and the Laboratory Information Management System (LIMS). This item is countywide.
ALTERNATIVE ACTION(S):
Should your Board not approve the recommended actions, DPH would not have the right to continue using the software license, maintenance, and support of the myAvatar software application and LIMS, affecting over 150,000 unique clients in myAvatar.
SUSPENSION OF COMPETITION/SOLE SOUR...
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