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File #: 16-1106    Name: Microsoft Premier Support Services Agreement
In control: Sheriff - Coroner
On agenda: 9/27/2016 Final action: 9/27/2016
Enactment date: Enactment #: Agreement No. 16-580
Title: 1. Make a finding that it is in the best interest of the County to waive the competitive bidding process under Administrative Policy No. 34 due to unusual or extraordinary circumstances, as Microsoft is the support provider for its licensed products; and 2. Approve and authorize the Chairman to execute a sole source Agreement with Microsoft Corporation (Microsoft) for maintenance and technical support of Microsoft products used by the Sheriff-Coroner's Office effective October 2, 2016 through October 1, 2019 ($306,624).
Attachments: 1. Agenda Item, 2. Sole Source Acquisition Request, 3. Agreement A-16-580 with Microsoft Premier
DATE: September 27, 2016

TO: Board of Supervisors

SUBMITTED BY: Margaret Mims, Sheriff-Coroner

SUBJECT: Microsoft Premier Services Agreement

RECOMMENDED ACTION(S):
TITLE
1. Make a finding that it is in the best interest of the County to waive the competitive bidding process under Administrative Policy No. 34 due to unusual or extraordinary circumstances, as Microsoft is the support provider for its licensed products; and
2. Approve and authorize the Chairman to execute a sole source Agreement with Microsoft Corporation (Microsoft) for maintenance and technical support of Microsoft products used by the Sheriff-Coroner's Office effective October 2, 2016 through October 1, 2019 ($306,624).
REPORT
There is no increase in Net County Cost associated with the recommended actions. Approval of the recommended actions will allow Microsoft to continue providing maintenance and technical support for the Microsoft products used by the Sheriff-Coroner's servers, databases and over 700 personal computers. Estimated support requirements are determined in advance based on historical usage and planned implementations.

ALTERNATIVE ACTION(S):

There is no viable alternative action. Should your Board not approve the recommended actions, Microsoft will terminate their maintenance and technical support and Sheriff-Coroner's staff will be without technical on-line and phone support, diagnostics, problem resolution, software updates, critical fixes, and configuration assistance for its Microsoft software installed base.

SUSPENSION OF COMPETITION/SOLE SOURCE CONTRACT:

The Sheriff-Coroner's Office requests the Board waive the competitive bidding process consistent with Administrative Policy No. 34 as Microsoft is the only provider of maintenance and support services for the Microsoft products used by the Sheriff-Coroner. The Internal Services Department Purchasing Division concurs with the department's request to waive the competitive bidding process.

FISCAL IMPACT:

The...

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