DATE: April 25, 2017
TO: Board of Supervisors
SUBMITTED BY: Margaret Mims, Sheriff-Coroner
SUBJECT: Kronos Workforce Telestaff Retroactive Agreement
RECOMMENDED ACTION(S):
TITLE
1. Make a finding that it is in the best interest of the County to suspend the competitive bid process consistent with Administrative Policy No. 34 for unusual or extraordinary circumstances, as Kronos, Inc. is the support provider for its licensed products; and
2. Approve and authorize the Chairman to execute a retroactive Agreement with Kronos, Inc. (Kronos), for licensing, maintenance, and technical support of Kronos scheduling and staffing software used by the Sheriff-Coroner's Office effective January 1, 2017, not to exceed five consecutive years, which includes a three-year base contract and two optional one year extensions, total not to exceed $293,708.
REPORT
There is no increase in Net County Cost associated with the recommended actions. Approval of the recommended actions will allow Kronos to continue providing maintenance and technical support for the Kronos products used by the Sheriff-Coroner's Office. Estimated support requirements are determined in advance based on historical usage and planned implementations.
ALTERNATIVE ACTION(S):
There is no viable alternative action. Should your Board not approve the recommended actions, Kronos will not be able to license, maintain, or support their current software installation base. Sheriff-Coroner's staff will be without technical on-line and phone support, diagnostics, problem resolution, software updates, critical fixes, and configuration assistance for its Kronos Time-keeping software installed base.
SUSPENSION OF COMPETITION/SOLE SOURCE CONTRACT:
The Sheriff-Coroner's Office request to suspend the competitive bid process consistent with Administrative Policy No. 34 results from the fact that Kronos is the only licensed provider of maintenance and support services for the Kronos products used by the Sheriff-Coro...
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