DATE: September 25, 2018
TO: Board of Supervisors
SUBMITTED BY: Robert W. Bash, Director of Internal Services/Chief Information Officer
SUBJECT: Microsoft Premier Services Agreement
RECOMMENDED ACTION(S):
TITLE
1. Make a finding that it is in the best interest of the County to waive the competitive bidding process under Administrative Policy No. 34 due to unusual or extraordinary circumstances for the solicitation of the maintenance and technical and support of Microsoft products; and
2. Approve and authorize the Chairman to execute a sole source Agreement with Microsoft Corporation (Microsoft) for Premier Support Services maintenance and technical support of Microsoft products, effective October 2, 2018 through October 1, 2019 ($131,370).
REPORT
Approval of the recommended actions will allow Microsoft to continue providing maintenance and support for the Microsoft products used by the County's servers, databases and over 7,000 personal computers and other devices in use throughout the County. Estimated support requirements are determined in advance based on historical usage and implementations. This Agreement is in conjunction with the current Master Services Agreement between Microsoft and the County. This item is countywide.
ALTERNATIVE ACTION(S):
There is no viable alternative action. Should your Board not approve the recommended action, Microsoft will terminate their maintenance and technical support and County departments will not have sufficient IT support.
SUSPENSION OF COMPETITION/SOLE SOURCE CONTRACT:
The Department of Internal Services - Information Technology Division (ISD-IT) is recommending, with concurrence from the Purchasing Division of the Internal Services Department, that your Board waive the competitive bidding process under Administrative Policy No. 34 due to unusual or extraordinary circumstances in order to have Microsoft continue providing necessary maintenance and support for the Microsoft products used by the County. Microso...
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