DATE: October 22, 2019
TO: Board of Supervisors
SUBMITTED BY: Margaret Mims, Sheriff
SUBJECT: Retroactive Microsoft Enterprise Services Agreement
RECOMMENDED ACTION(S):
TITLE
1. Make a finding that it is in the best interest of the County to waive the competitive bidding process under Administrative Policy No. 34 due to unusual or extraordinary circumstances, as Microsoft Corporation is the support provider for its licensed products; and
2. Approve and authorize the Chairman to execute a sole source retroactive Agreement with Microsoft Corporation (Microsoft) for maintenance and technical support of Microsoft products used by the Sheriff's Office effective October 2, 2019 through October 1, 2020 ($121,851).
REPORT
There is no increase in Net County Cost associated with the recommended actions. Approval of the recommended actions will allow Microsoft to continue providing maintenance and technical support for the Microsoft products used by the Sheriff's Office servers, databases and over 700 personal computers. Estimated support requirements are determined in advance based on historical usage and planned implementations. This item is countywide.
ALTERNATIVE ACTION(S):
There is no viable alternative action. Should your Board not approve the recommended actions, Microsoft will terminate their maintenance and technical support and Sheriff's staff will be without technical on-line and phone support, diagnostics, problem resolution, software updates, critical fixes, and configuration assistance for its Microsoft software installed base.
SUSPENSION OF COMPETITION/SOLE SOURCE CONTRACT:
The Sheriff's Office requests the Board waive the competitive bidding process consistent with Administrative Policy No. 34 as Microsoft is the only provider of maintenance and support services for the Microsoft products used by the Sheriff's Office.
RETROACTIVE AGREEMENT:
The Sheriff's Office requested a quote for the services in May 2019. Microsoft informed the Depar...
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